Are you having trouble logging into your WordPress Admin? Below are a few steps to take you through how to login and what to do if you get blocked!
Do you have the correct details?
It’s easier than you think to mistype your login and something as simple as an extra space can mean a failed login. Make sure there are no typos, and if you have them saved somewhere, a quick copy and paste can be best but make sure not to copy any additional spaces!
If you have a Google recaptcha you may need to accept Google’s terms and conditions. You can tell if a recaptcha is being used as you’ll have a snippet of text below your login fields explaining about the T’s & C’s.
Once you accept these terms and conditions you’ll see a “I’m not a robot” box which needs to be ticked. See below.
You may however be presented with a picture test just to make sure your human! 🙂
Complete the test and click verify! If successful you should see the green tick confirming you are indeed human and not a robot trying to access your website!
I’m getting an “error” or similar message
If you are getting an “error” or similar message when trying to login or view your website then the chances are you’ve been blocked for a period of time due to too many invalid login attempts. NOTE: Failing to accept the terms and conditions will count as a filed attempt even if your details are correct.
In order to gain access again you can either wait for the lockout period to end or you can contact your website host. If you’re one of our customers you can contact us at email@example.com or call us on 01824 702375 and we’ll help you out. Make sure your have your ip address as we’ll need this to identify the correct ip address to remove. You can find your ip address by Google searching “What’s my ip address” or by visiting http://www.whatsmyip.org/. It’s the long number with dots (.) in between, e.g. 18.104.22.168.
Hopefully these pointers will help you overcome future issues logging into your WordPress admin area. If you found this article helpful why not have a look at some of our website security tips!