We realise that from time to time problems can occur and we can’t really stop that. What we can do is be available to work through these issues together to a satisfactory outcome. That’s why we are available to help and support via phone and email when you need us.
We encourage all our customers to tell us what they think of the service we provide. All reviews on this page are beyond our control and cannot be edited or deleted by ourselves in any way whatsoever.
Established in 2003
We have been in business since 2003 (18 years) and have learnt that communication is always key to a good working relationship. We are committed to this. However it works both ways and I would encourage anybody who isn’t happy or has any questions whatsoever to pick up the phone and discuss their issues rather than keep quiet, I cannot emphasise this enough.
Ease of communication
An important aspect of choosing a web developer is the feel you get when talking to them and the ability to meet up if needed. If you find it difficult to communicate with them easily before work starts I’d caution you not to continue. A good rapport is crucial to a long term successful relationship.
Lastly, explore ongoing support. We have been brought in many times to pick up the pieces when a web designer has disappeared or is not able to provide ongoing support. Websites need maintenance and expect things to go wrong from time to time. Having someone there to talk to is invaluable. See our website support package here if you want to learn more.
Pick up the phone and talk to us
We are always here to talk via phone and also happy to meet up for a coffee.
Through our dealings with other businesses we have found that the most frustrating aspect is when you cannot talk to anyone. With this in mind we do our very best to be there by phone and email when you need us. Just ask for Peter or Anthony.