About webmail

If you’re a DoodleIT customer and have email, you can access webmail through:

How to use webmail to collect your email
DoodleIT Email Services

Log in using the email address and password for the account that you are trying to access.

How do I compose and send emails in WebMail?

Writing and sending in WebMail is simple.

To compose a new email:

  • Log into your WebMail
  • Click ‘New’
  • Select ‘New Email’
  • Enter the email address you are sending an email to
  • Enter the subject line
  • Write your email
  • Click ‘Send Email’
  • The email will now be sent
  • You can format some aspects of your email, such as making words bold, adding links, increasing the text size, or adding a photo, by using the toolbar at the top of the email body text area.

To save your email as a draft:

  • Click ‘New’
  • Select ‘New Email’
  • Write your email
  • Click ‘Save as Draft’
  • The email will now be saved in your Drafts folder until you actively click ‘Send Email’

To attach a file to your email:

  • Click ‘New’
  • Select ‘New Email’
  • Write your email
  • Click ‘Attach from Computer’
  • Select your file
  • Click ‘Open’
  • The file will now be attached to your email

Many people have their contact information attached to the bottom of their emails. This is called a signature file. With a signature file, you can include your email address, your phone number, and other important details for your email recipients.

To add a signature file to your email:

  • Click ‘Settings’
  • Scroll down to ‘Signature’
  • Enter your signature in the text area
  • Click ‘Save Settings’
  • Your signature will now appear on all your outgoing emails

How do I use Contacts in my WebMail?

Within your WebMail, the Contacts section lets you store important email addresses that you can reference back to or create new email messages with. Along with being able to enter the contacts’ email addresses, you can also keep their other details within your Contacts section, and group your contacts into memorable groups.

To access Contacts:

  • Log into your WebMail
  • Click the ‘Contacts’ tab in the top menu
  • You are now in the Contacts section

To add a new contact:

  • Click ‘New Contact’
  • Enter the email address next to ‘User Email 1’
  • Enter the First Name and Last Name
  • Enter the other details as appropriate, including other details under the ‘+More Information’ link
  • Add a photo by clicking on the ‘Click to change the picture’ link
  • Click ‘Save Contact’
  • The contact is now in your Contacts

To edit an existing contact:

  • In the lists of contacts, select the contact you wish to edit
  • Click ‘Edit’
  • Make the changes as needed
  • Click ‘Save Contact’
  • The contact is now edited

To create a Contacts Group:

  • Click ‘New Group’
  • Enter the group’s name
  • The group is now created

To add contacts to a group:

  • In the list of contacts, select the contact
  • Drag the contact over the group you want to add it to
  • The contact is now in the group

To email a contact:

  • In the list of contacts, select the contact
  • Click ‘Mail’
  • You will instantly be taken to a new email with the contact in the ‘To:’ field
  • You can also sync your Contacts with your other devices, such as your phone. Read more about syncing your Contacts by clicking the ‘Sync’ button in your WebMail.

How do I change my WebMail settings?

You can change some of the features of WebMail to tailor it to exactly how you want it to be.

To access WebMail settings:

  • Log into your WebMail
  • Click ‘Settings’ in the top menu
  • Within Settings, you can see your account login (the email address) and the amount of space you are using in your mailbox.

You can change:

  • Real Name – The name that appears on outgoing emails
  • Reply To – The email address that replies will be sent to
  • Thread Support – Display email messages as threads
  • Thread limit – Decide how old emails must be before they are not included in threads
  • Save Sent Emails to Current Folder – Saves your sent emails to the current folder for more complete thread building
  • Display Email Images – Turn on or off external images in emails
  • Automatic Draft Save – Automatically saves a draft while you are composing emails
  • Notifications – Sets up notifications in the browser, including sound and favicon changes
  • Delete Trash on Logout – Will delete the mail in your Trash folder when you log out
  • Default View – Choose a two-pane or three-pane layout for your Webmail interface
  • Enable Message Preview – Display an inline preview of each email message before you open it
  • Interface Language – Choose the language for your Webmail interface
  • Date Display – Select the display format for the date shown on emails received
  • Messages Per Page – Select the number of emails to show on a page
  • Timezone – Specify your timezone
  • Signature – Create the signature file that will show on all outgoing emails
  • Once you have changed your settings, click ‘Save Settings’ to save your changes.

Other email options

Should you have a preferred mail client such as Thunderbird, you may want to check out these articles that talk you through setting up an IMAP account or POP3 account.